Arriva is one of the largest operators of public transport in Scandinavia. Arriva operates busses, trains, harbour buses, transport of disabled persons and a training centre specialised in public transport. Based on Arriva’s motto “constantly better service” Arriva always focuses on developing the best solutions for the benefit of passengers, cooperative partners and customers. For many years a focal point of Arriva’s service concept has been smartphones with a special Arriva application:
“Arriva has been one of the pioneers as regards the use of mobile technology in bus and train services. After having used outside partners for a number of years for development of our strategic application platform it was time to insource the solution. Establishing the future service and development environments has been handled by Mobility Architects and as regards IT we are well positioned for the many transport offerings during the next years” says Tim Valbøll, manager of Strategy & Systems. He explains: “We chose to cooperate with Mobility Architects because of their broad experience with both development and operation of mobile solutions. They have at the same time found a large number of areas where we can save costs or where our solution can be strengthened without it costing a fortune. It is a worth-wile and very valuable cooperation”.